VRGF, North Melbourne

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VRGF, North Melbourne

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Level 6, 14-20 Blackwood Street
North Melbourne, 3051
0394522600 www.responsiblegambling.vic.gov.au

September 2018

Conflict resolution skills training

13 September 2018 @ 9:30 am - 4:30 pm
VRGF, North Melbourne, Level 6, 14-20 Blackwood Street
North Melbourne, 3051
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Free

Participants will understand the dynamics of conflict management, learn practical skills to manage conflict and techniques in conflict management and mediation. Course outcomes: - Understand the dynamics of conflict. - Develop effective conflict management skills. - Learn to support clients, customers or trainees in resolving conflict within themselves. - New perspectives and skills in resolving conflict. - Self-care in the midst of conflict.

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