South Eastern Melbourne PHN (SEMPHN) has the key objectives of:
- Increasing the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes, and
- Improving coordination of care to ensure patients receive the right care in the right place at the right time.
The Intake Officer works as part of the SEMPHN Stepped Care team, and are the central point of entry into the SEMPHN funded services. The team also facilitates referrals for existing clients that need to step up or down into different parts of the stepped care model according to their needs. As this is a newly established service, the role will also actively participate in activities that inform intake processes, resources and work flows.