Published February 13, 2026
Last Modified February 16, 2026
Primary Care Connect
Location
399 Wyndham Street Shepparton, Australia
Job Type
Category
Catchment
Contact Phone Number
Closing Date
March 12, 2025

Job Description

  • Employment Type: Fixed Term Until 30 June 2027
  • Hours: 75 Hours per fortnight
  • Area: Shepparton

Primary Care Connect is a local, not-for-profit organisation who has proudly supported our community for over 30 years. Operating under the social model of health, we offer inclusive community health care services of the highest quality.  We work collaboratively with our clients and other services to best support the health and wellbeing needs of all people. We pride ourselves on providing trauma informed, person centred and consumer driven care that allows people to take control of their lives and bring about meaningful change.

To find out more about Primary Care Connect, please visit www.primarycareconnect.com.au

Use your clinical skills and knowledge to join our Alcohol & Other Drug team!  

About the Role

The Family Support Worker-Alcohol and Other Drugs works across two programs (Family Resource Program and Family Drug Support Program). The Family Resource Program provides support to families where the person has an AOD issue or is a family member of someone with an AOD issue. The Family Drug Support program coordinates delivery of education, groups and support programs for family members of someone with an AOD issue.

Family Resource Program:

The Family Resource Program provides support to families with children 16 years of age or younger who:

  • have been/are currently engaged with an AOD youth program
  • those who are affected others of a family member with an AOD issue

The Family Resource Program supports clients with coordinated access to a comprehensive and integrated system of care and provides information, referral and treatment to meet the client’s goals.

Family Drug Support Program:

The Family Drug Support (FDS) Program develops and delivers a project plan to support family members of people with an AOD issue. This plan includes delivery of group education programs, facilitating support groups and delivering short term family sessions (up to 3 sessions) utilising a single session framework approach. This role does not provide case management or counselling beyond the allocated 3 sessions.

Key Selection Criteria

Essential 

  • Minimum Diploma level qualification in AOD, health, welfare or community services Or equivalent
  • Minimum core competency qualification (AOD Skill Set) or completed within six months of commencing employment
  • Knowledge of health and welfare issues relevant to supporting the family members of those with AOD issues
  • Commitment to practicing within a harm minimisation framework
  • Understanding of motivational interviewing techniques and principles
  • Demonstrated experience in maintaining client documentation including care plans, case notes and statistics
  • Ability to self-manage a complex workload and meet prescribed timelines with the available resources
  • Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients
  • Experience using technology to complete daily work tasks
  • Professional and personal alignment with Primary Care Connect core values

Desired

  • Previous experience working with groups and/or giving presentations
  • Experience in working with families to deliver interventions
  • Experience working in the AOD sector