Capacity Building and Change Management – A guide for community services

By | February 16th, 2016 | Comments Off on Capacity Building and Change Management – A guide for community services

VAADA is proud to announce the release of ‘Capacity Building and Change Management – A guide for community services’. This latest resource has kept the still relevant and best bits of the old manual, however it has been extensively updated. It is now designed to be used widely across the entire not-for-profit sector, and particularly in agencies delivering primary health and community care services.

In 2011 VAADA released the ‘Capacity Building and Change Management – A guide for services implementing dual diagnosis processes’ developed by Positive Directions, Consultancy and Training.  It recognised that agencies must be skilled and experienced in the ability to provide services to clients presenting with both an alcohol and other drug, and mental illness, and provided a fantastic basis upon which services could build their capacity to achieve this.

Since then however, there have been some radical changes in approaches to service provision across sectors, including funding and recommissioning processes. These require agencies to restructure their services, and respond to clients in a more holistic manner. It is now widely recognised that many clients’ presenting problems are multiple, complex, and not limited to dual diagnosis.

VAADA would like to thank Meredith Carter (Meredith Carter & Associates) for her assistance in developing the manual, and the Australian Government Department of Health for their ongoing support.

The new manual is available HERE

For further information please contact Jane Moreton at


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