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SUMMARY:Online workshop | The relational effect: relationality as the strongest predictor of treatment outcomes
DESCRIPTION:Connections are essential in healthcare\, and in AOD and Mental Health services they are central to both client outcomes and workforce wellbeing. In the context of integrated care\, the most important connection we can form is the therapeutic relationship – with individuals\, the team and the health service itself. \n\n\nTogether\, we’ll explore what relational practice looks like in integrated care and how it supports therapeutic relationships. We’ll also focus on intentional communication\, using practical examples and techniques to support trust\, respect and collaboration in everyday practice. \nThis workshop will examine the unique and essential therapeutic relationships built with peer workers and family and carers\, and how these relationships can influence engagement with services more broadly. \nBut what happens when it all goes wrong? While relational theory helps us understand how strong connections are formed\, the reality in practice can be more complex. Miscommunication\, misunderstanding and differing perspectives can happen. This workshop will unpack common causes of rupture and explore ​strategies and techniques to prevent or minimise their impact\, as well as approaches to repairing relationships when rupture has occurred. \nJoin us to dive into the single most important element of great healthcare! \n———– \nThis workshop is funded by the Victorian Department of Health and is exclusively available to Victorian AOD and mental health workers. If you’re not from this group\, unfortunately\, we’ll need to cancel your registration. We appreciate your understanding! \n\nDate: Tuesday\, 16 June 2026\nTime: 9am – 3pm AEST\nOnline event\nCost: Free\n\nParticipants will receive a certificate of attendance and will be asked to complete a survey to help us improve future events. \nPlaces are limited\, so early registration will secure your spot. For further information\, please contact us at education@hamiltoncentre.org.au. \nLearning objectives\n\nExplain the significance of relational practice in delivering integrated mental health and addiction care.\nExamine the impact of therapeutic relationships in the context of peer work\, families and carers.\nIdentify and navigate the challenges and opportunities of working relationally across teams\, disciplines and service systems.\nApply intentional communication and reflective practice skills to enhance relational safety and connection.\nDemonstrate strategies for repairing and strengthening therapeutic relationships after rupture.\n\nPresenters\nLee Ann has lived experience of substance use disorder and mental health challenges. She holds qualifications in Community Services\, Mental Health and AOD\, as well as Child Youth and Families. In addition\, she has completed multiple Peer Worker training programs and is a certified SMART Recovery Facilitator. Over the past 3.5 years\, Lee Ann has worked as a Youth Residential Carer\, supporting children living in Out of Home Care. She also works as a Peer Support Worker with the Hamilton Centre’s Eastern team and has recently joined the Central team as a Peer Educator. Lee Ann is a strong advocate for challenging stigma and promotes the use of therapeutic language and trauma-informed care in all aspects of her work. \nLisa Jarvie is a Registered Nurse passionate about systems and processes with the individual at the centre\, facilitating client-led goals and experiences and increasing self-determination in healthcare. With a background in statewide program management across chronic pain\, aged care and implementing culture change programs\, Lisa enjoys working with clinicians and services to make sure they are focused and inclusive\, with the delivery of workshops and education a key interest. Lisa came to the AOD sector and the Hamilton Centre after completing a Master of Addictive Behaviours\, in which she completed a thesis on pain\, sleep\, and substance use. \nAnna Guthrie started her career in the AOD sector as a volunteer on the newly established Family Drug Helpline in 2000. With a lived experience of having a sibling with a drug dependence\, Anna connected with other family members who phoned the helpline worried about the people they cared for. She has worked across a number of roles in the AOD and MH sectors ever since\, including in research\, education\, project coordination\, group facilitation\, clinical services and peer work. Her current role is Lived/Living Experience Practice Lead at the North East Metro Mental Health and Wellbeing Connect\, a service for families\, carers\, supporters and kin of people challenged by mental health and substance use\, delivered by a consortium partnership of Access Health\, SHARC and healthAbility. \nAbout us\nHamilton Centre is the statewide centre for mental health and addiction in Victoria\, Australia. It works towards integrated care for people with co-occurring substance use or addiction and mental illness through an innovative program of clinical\, research\, and education and training streams. Working with key stakeholders\, including people with lived and living experience\, the centre helps build the capability of healthcare workers within Area and Local Mental Health and Wellbeing Services\, as well as alcohol and other drug services\, to deliver integrated care.
URL:https://www.vaada.org.au/event/online-workshop-the-relational-effect-relationality-as-the-strongest-predictor-of-treatment-outcomes/
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ORGANIZER;CN="Hamilton Centre":MAILTO:info@hamiltoncentre.org.au
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