Published September 11, 2021
Last Modified September 10, 2021
Jesuit Social Services
Contact Phone Number
Closing Date
September 27, 2021

Job Description

Part time (0.8 FTE) – Full time position based in Sunshine. Provide individual, tailored support & interventions to young people with a range of complex needs.

About the organisation

Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

About the program

Housing and Complex Care

Our Housing and Complex Needs services provide holistic support services for people who present with multiple and complex needs, are assessed as high risk/need, have limited social and family networks, limited accommodation and support options, and are experiencing multiple and complex health problems.

Program staff deliver quality programs in a manner that reflects the social justice principles of participation, equity, access and respect.  Services include: intensive outreach support, case management, supported accommodation, recreation programs, employment/training programs and a 24/7 after hours emergency assistance and referral service.

The services contribute to many regional and state-wide advisory forums and networks and assist in a more comprehensive approach to justice through partnerships with Government agencies and other service providers and to legislation, policy development and advocacy.

Individual Support Programs

Multiple and Complex Needs Initiative (MACNI) is a time-limited specialist service for people 16 years and older, who have been identified as having multiple and complex needs.

This includes people with combinations of mental illness, substance abuse issues, intellectual impairment, acquired brain injury and forensic issues. Often these individuals pose a risk to themselves and to the community.

MACNI’s primary purpose is to facilitate better coordination of supports and services to people with complex needs, deliver holistic care and prevent further escalation of need.  Participation in MACNI is voluntary.

Targeted Care Packages (TCPs) were introduced by the Department of Health and Human Services in 2015 as a means of providing alternative options to residential care for young people in the Child Protection system. Funding is attached to each child based on an assessment of their need and focuses on the child’s transition from out-of-home care to an alternative living arrangement.

Key Selection Criteria

About the role

We seek a qualified, experienced and enthusiastic Intensive Support Worker to provide one-to-one support and case management to young people who are eligible for an individual support package. The successful candidate will be responsible for providing individualised support and interventions to young people who present with a range of complex support needs.

This is a 0.8 – full time position based in Sunshine.

A base salary of $74,179 per annum (pro rata for part time), plus superannuation and salary packaging, together with ongoing professional and career development.

What Jesuit Social Services can offer you:

  • A comprehensive Induction and Orientation program
  • Ongoing role related training and development
  • An organisation that lives their values, through our day to day work
  • A welcoming and supportive environment
  • Employee assistance program
  • A competitive salary plus $15,900 salary packaging benefits
  • 17.5% Annual leave loading
  • Generous leave

How to apply

To view the Position Description and to apply for this position, please visit

For further information please contact Lauren Cusick, Manager Individual Support Program on 0406 384 560.

Applicants must respond to each of the Key Selection Criteria, with names and contact numbers of two referees. Your responses to the selection criteria should be incorporated into your covering letter.

Please apply in confidence.

Applications close 9am Monday 27 September 2021

Applications may be reviewed prior to the closing date and may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation. 

Jesuit Social Services takes child protection seriously. We undertake multiple screening processes including appropriate reference and background checks, Working with Children Check and police checks to ensure the protection of children and young people in our care.

You are required to meet the behaviour standards outlined in our Code of Conduct.