Published November 17, 2021
Last Modified November 18, 2021
The Salvation Army
Job Type
Closing Date
December 10, 2021

Job Description

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services.  We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence-based and holistic Model of Care which can be viewed here:

The Geelong Withdrawal Unit provides a residential medicated withdrawal service for those who are seeking to recover from alcohol and other drugs issues. Clients reside in the Unit during their episode of care and are provided with all meals and facilities. Clients can remain in the programme for a further 21 days (Stage 2) post their medicated withdrawal (Stage 1) to stabilise and plan for their recovery post-discharge.

We are currently seeking a values-driven and proactive Intake Worker, reporting to the Nursing Team Leader at Barwon AOD Service, Geelong Withdrawal Unit. This position is instrumental in coordinating the acceptance of referrals received from the catchment of AOD Intake and Assessment Hub and facilitating the efficient entry of clients into the service.

You will successfully

  • Clients of GWU are informed, supported and remain the key focus throughout the intake process
  • Ensure complex client needs are met through coordination of admission to GWU or referral to relevant service providers and support within a timely manner 
  • Provide information to GWU team, Nurse Team Leader and Nurse Partitioners in a timely manner to enable informed decisions regarding client admission
  • Prepare clients holistically for their admission to GWU and inform them about unit processes
  • Ensure clients reports supportive procedures undertaken during the intake experience
  • Ensure client risk is identified early and managed in a supportive and timely manner with follow-up and documentation maintained
  • Ensure clients and significant others are educated in harm minimization and OD prevention and referred to relevant workers when required for further support and education
  • Provide reports within specified timelines accurately and meet service standards

This is a permanent part-time position, 30.4 hours per week.

What we offer

  • As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits
  • Financial, retail and lifestyle discounts and benefits
  • Employee Assistance Program - Independent confidential counselling service
  • An inclusive culture of dedicated, passionate and professional team members

The Salvation Army Social Mission embraces diversity and encourages applications from

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background


Mark Kohler at

Key Selection Criteria

You will have

  • Minimum diploma in AOD or related health and community services diploma with the four AOD core modules
  • minimum two years experience undertaking intake role within the AOD sector 
  • Experienced in delivery of AOD/mental health client brief interventions
  • Experience and resilience in working with complex AOD/mental health clients presenting challenging behaviours
  • Valid VIC Employee Working with Children Check
  • Ability to provide proof of Eligibility to Work in Australia

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.