Published April 27, 2021
Last Modified April 28, 2021
Odyssey House Victoria
455 Princess Highway, Australia
Contact Phone Number
Closing Date
May 16, 2021

Job Description

Love      Trust      Honesty      Respect      Concern

Duty Worker - Part Time


  • Leading AOD Community Services Organisation
  • Progressive Workplace Flexibility options
  • Make a difference to people’s lives in a client facing role
  • Above award salary for a SCHADS level 2 role, plus superannuation, 17.5% leave loading and salary packaging benefits


Odyssey House Victoria (OHV) is a place of hope and positive change for individuals working towards breaking their pattern of addiction. At OHV we believe that every person should have the opportunity to change and grow. Our diverse teams work with individuals, families and communities to reduce drug use, improve mental health and reconnect people to their family and the community. Odyssey House is a dynamic and fast-growing organisation committed to excellence in service provision and innovation in responding to alcohol and other drugs (AOD) use problems.

The Hope Centre is a state-wide residential drug and rehabilitation centre operated by OHV, located at Lucknow, near Bairnsdale, East Gippsland. The Hope Centre treatment facility works as a therapeutic community (TC) with clients to establish healthier relationships, promote personal change and support them in their journey to recovery.

Who we are looking for

We are looking for a passionate individual who desires to improve the lives of those battling problematic alcohol and drug use in an operational capacity. Are you someone who will strive to help clients achieve their full potential and share in the collective responsibility to make a difference in the community? If so, this could be the role for you!

What we can give YOU!

We are committed to creating an inclusive and transparent workplace culture where our people can develop to be their very best.  We believe in giving people real flexibility in their work.

Our Workplace Flexibility policy enables our staff to be great at work, and great at home too! OHV employees have access to generous employee benefits including:

  • Salary packaging up to $15,900 per annum
  • Flexible work arrangements including 48/52 purchased leave
  • A vast array of training and professional development opportunities
  • A progressive workplace culture committed to making your workplace experience an engaging and rewarding one

The position

The role is a SCHADS level 2 classification. The position is offered as a fixed term contract to 30 June 2023, with possibility of extension if funding allows. The role is based at the Hope Centre in Lucknow.

The key purpose of the position is to provide appropriate operational responses to resident issues and in conjunction with clinical staff support residents in treatment to establish healthier lifestyles free of problematic alcohol and drug use.

A day in the life of this position includes contributing to the life of the therapeutic community (TC) by liaising closely with residents and other staff and assisting in TC processes to foster safe, therapeutic relationships within an atmosphere of mutual acceptance and harmony. The duty worker shifts are primarily after-hours covering afternoons, nights and sleepovers and day work on weekends.

To be successful in this role you will:

  • Have excellent attention to detail
  • Possess a strong desire to help others and be empathetic in nature
  • Be approachable and communicate effectively, both orally and in writing
  • Be a team player who is supportive of your colleagues
  • Be driven by your moral values, which will be aligned to those of Odyssey House

More information

The full position description and instructions about how to apply can be found at Please note: applications will only be accepted via the Odyssey House Victoria website. Please do not apply via recruitment websites or via email. Applications close at 9am on Monday 16 May 2021. Please remember to include your CV and a cover letter addressing the key selection criteria. If you have any questions relating to the position, please contact Donna Hall, Treatment House Administrator on 03 5198 8400 or at

Our commitment to diversity

At OHV we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness.

We promote a workplace that actively seeks to include, welcome and value unique contributions by encouraging people with disability, Aboriginal Australians, LGBTQIA, young people and people from culturally diverse backgrounds to apply for this position.

Safety screening

OHV is committed to child safety and is a child safe organisation. All OHV employees must undergo Police Records and Working with Children Checks.  Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with us.

All Odyssey House Victoria sites are smoke free for all employees