Community Health Manager

Not all heroes wear capes … but plenty of them are here at The Living Room!

A bit about the role

The Community Health Manager will play a key leadership role in driving service delivery and program development across several critical services, including:

• The Living Room (Drop-In & Primary Health Services)
• Substance Misuse
• After Hours Outreach Service
• Collocated allied health services.

Based in the heart of Melbourne’s CBD tourist precinct, this is a unique opportunity to lead a team in delivering high-quality, integrated healthcare and support services to some of Melbourne’s most vulnerable adults.

You will be responsible for overseeing a multidisciplinary team that provides primary health services to individuals aged 18+ links them with vital services such as housing, AOD, mental health, and therapeutic support. As a Community Health Manager, you will lead evidence-based, operational responses and ensure that services are delivered effectively and efficiently, making a meaningful impact on individuals who are seeking pathways out of homelessness.

This is an exciting opportunity for an operational leader with a strong commitment to service excellence and a passion for making a difference in the community.

Key requirements:

• Demonstrated experience (3+ years) leading a team with diverse experience.
• Demonstrated experience (3+ year) in delivering clinical supervision to clinical and non-clinical teams.
• Recognised Diploma in AOD, Community Services, Social Work or a tertiary qualification in relevant health related disciplines
• Current First Aid level 2 certificate

Want to challenge yourself and see what real change looks like? Come join the The Living Room team.

Now ... let’s talk about you

• You have experience in community health, Emergency health, or allied health, with leadership experience.
• You’re process-driven and excel at planning, problem-solving, and team building.
• You are confident and resilient; you thrive on challenges and bring a pragmatic approach to everything you do.
• Your communication skills—both written and verbal—are top-notch, and you have a proven ability to manage budgets and build external relationships.
• But most importantly, you’re passionate about achieving success and driving outcomes; you know how to inspire others while keeping your focus on results.

A bit about us

The Living Room is a unique primary health service dedicated to improving the physical, mental, and social well-being of individuals aged 18+ who are experiencing or at risk of homelessness. As the only service of its kind in Melbourne, we focus on the social determinants of health, going beyond treating illness to consider the full context of a person's life. Our multidisciplinary team works with individuals to set goals that prioritise harm minimisation, self-determination, and empowerment.

As part of Youth Projects, an independent charity, we provide tailored support to people facing multiple challenges such as homelessness, unemployment, and substance misuse. We are committed to creating pathways out of poverty, operating 365 days a year to meet the complex needs of our clients.

We are proud to provide a safe, inclusive, and supportive environment for both our clients and our team.

Why should you work with us?

We’re all about keeping things professional while still having a blast at work! Our team brings high energy to everything we do, but we also know when take it easy. Flexibility is key here—whether you’re tackling the next big project or taking time for yourself, we’ve got your work/life balance covered. And let’s not forget, every day you’re here, you’re making a real impact to real people. But that’s just the start.

Check out these awesome perks waiting for you:

• Awarded ‘Great Place to Work’ 2022, 2023 & 2024
• A portion of your income as tax-free through generous salary packaging benefits plus additional tax-free salary packaging on meals & entertainment expenses
• Flexible work environment & flexibility to take extra unpaid leave for travel while working
• 17.5% Annual Leave Loading 
• Uncapped Employee Assistance Program 
• Generous professional development opportunities
• Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra five personal leave days

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

 Send through your resume + a cover letter by clicking "Apply Here." 

Recruitment for this position will be undertaken as applications are received, and only successful applicants will be notified. Please note that it is a requirement of all Youth Projects positions that the successful applicant holds a valid Working Children’s Check or Police Check. 

Our commitment to diversity: At Youth Projects, we value diversity and believe that people from a range of backgrounds bring a variety of ideas, perspectives, and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome, and value unique contributions and encourage applications from candidates with disabilities, culturally and linguistically diverse backgrounds, and Indigenous candidates. 

Safety screening: Youth Projects is committed to being a child-safe organisation, providing an environment where children who come into contact with the organisation feel safe. Youth Projects has zero tolerance