The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence-based and holistic Model of Care which can be viewed here: https://www.salvationarmy.org.au/scribe/sites/auesalvos/files/need-help/AOD_National_Model_of_Care.pdf
Located in St Kilda, Victoria the Access Health hub offers a range of services such as harm reduction, addiction medicine, mental health, sexual health, general health, counselling, groups, outreach and health promotion.
We currently have an exciting opportunity for a values-driven and proactive Client Services Coordinator, reporting to the Program Manager – AOD, Harm Reduction and Health Services. This position is instrumental in managing a multidisciplinary team to ensure the delivery of high-quality care to people attending Access Health.
This is a permanent part-time position, 30.4 hours per week.
You will successfully
- Engage with stakeholders to ensure positive relationships are developed and maintained to enhance service delivery
- Deliver clinical services such as patient health assessments and health management plans
- Lead innovative improvements to service delivery based on data analysis, emerging trends, and client needs.
- Lead and support the ground floor team ensuring ongoing professional development and day to day coordination and supervision.
- Oversee the administration of resources including material aid and brokerage support provided to clients of service
What we offer
- NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
The Salvation Army Social Mission embraces diversity and encourages applications from
- Aboriginal and Torres Strait Islander people,
- people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
- people with a culturally or linguistically diverse background
Key Selection Criteria
You will have
- Registered Nurse Qualification
- Experience and competency in delivering accessible Primary Health Care, AOD and Harm Reduction Services
- Strong understanding of the health and AOD harm reduction needs of people who use drugs, people who are experiencing homelessness, people who engage in street-based sex work or people experiencing discrimination, stigma or issues accessing health services due to other reasons
- Excellent organisation and administrative skills
- Demonstrated experience in the leadership of staff
- Strong verbal and communication skills
- Division 1 Registered Nurse APHRA Registration
- Maintenance CPD points as required by AHPRA
- A current and valid VIC Drivers Licence
- Valid VIC Employee Working with Children Check
- Ability to provide proof of Eligibility to Work in Australia