Published October 7, 2021
Last Modified October 8, 2021
The Salvation Army
Job Type
St Kilda
Closing Date
November 3, 2021

Job Description

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services.  We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence-based and holistic Model of Care which can be viewed here:

Located in St Kilda, Victoria the Access Health hub offers a range of services such as harm reduction, addiction medicine, mental health, sexual health, general health, counselling, groups, outreach and health promotion.

We currently have an exciting opportunity for a values-driven and proactive Client Services Coordinator, reporting to the Program Manager – AOD, Harm Reduction and Health Services. This position is instrumental in managing a multidisciplinary team to ensure the delivery of high-quality care to people attending Access Health.

This is a permanent part-time position, 30.4 hours per week.

You will successfully

  • Engage with stakeholders to ensure positive relationships are developed and maintained to enhance service delivery
  • Deliver clinical services such as patient health assessments and health management plans
  • Lead innovative improvements to service delivery based on data analysis, emerging trends, and client needs.
  • Lead and support the ground floor team ensuring ongoing professional development and day to day coordination and supervision.
  • Oversee the administration of resources including material aid and brokerage support provided to clients of service

What we offer

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefits
  • Financial, retail and lifestyle discounts and benefits
  • Employee Assistance Program - Independent confidential counselling service
  • An inclusive culture of dedicated, passionate and professional team members

The Salvation Army Social Mission embraces diversity and encourages applications from

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

Key Selection Criteria

You will have

  • Registered Nurse Qualification
  • Experience and competency in delivering accessible Primary Health Care, AOD and Harm Reduction Services
  • Strong understanding of the health and AOD harm reduction needs of people who use drugs, people who are experiencing homelessness, people who engage in street-based sex work or people experiencing discrimination, stigma or issues accessing health services due to other reasons
  • Excellent organisation and administrative skills
  • Demonstrated experience in the leadership of staff
  • Strong verbal and communication skills


  • Division 1 Registered Nurse APHRA Registration
  • Maintenance CPD points as required by AHPRA
  • A current and valid VIC Drivers Licence
  • Valid VIC Employee Working with Children Check
  • Ability to provide proof of Eligibility to Work in Australia