Published May 3, 2021
Last Modified May 4, 2021
40 George Street, Australia
Job Type
Closing Date
May 17, 2021

Job Description

AOD Key Worker – Quin House

(Full time, maximum term until end of June 2021 with possibility of extension)

Enjoy the benefits of working with a growing organisation offering career development, flexibility and an attractive annual salary package (including leave loading and superannuation). 

The Role:

VincentCare Victoria is seeking an appropriately-qualified person to take on the position of AOD Key Worker who has demonstrated experience supporting adults with alcohol and other drugs (AOD) concerns by offering high quality, therapeutic support and guidance. Quin House, located in Fitzroy, is an 11 bed post-detox residential rehabilitation supported accommodation service for men with co-occurring homelessness and substance dependency. Working from an abstinence-based approach, Quin House provides accommodation, therapeutic groups, case management and counselling for up to 3 months, assisting men to reconnect with their family and/or community of origin, and rebuild their life after substance dependency and homelessness.

The AOD Key Worker supports client pathways into Quin House from Crisis Accommodation, the community and detoxification programs, and remains the primary contact throughout the client journey. The role provides case management, counselling and assists in the facilitation of therapeutic and recovery focused groups to achieve sustainable change, an affordable and appropriate housing exit and independence. The AOD Key Worker is employed for their capacity to develop trusting, persistent and professional relationships with people who are experiencing homelessness and who may present with multiple and complex support needs. These include: Alcohol and other drug issues, psychosocial support needs, forensic histories and homelessness. The positon is also responsible for networking and service promotion, managing the Quin House waitlist, intake and assessment into Quin House, case planning, and exit planning. 

VincentCare Victoria:

VincentCare Victoria is an award winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness. 

Inner Melbourne Community Hub provides a range of accommodation and support services, including crisis accommodation, drug and alcohol case management, and adult outreach. 

Working with VincentCare:

A key strategic priority is attracting and retaining skilled and committed employees aligned to our values. VincentCare has over three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including:

  • Career Development opportunities
  • Employee Assistance Program
  • Salary Packaging
  • Choice of Superannuation fund
  • Family friendly and flexibility
  • Study leave
  • The Ozanam Scholar Bursary 

Diversity and Inclusion

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

How to apply:

Applicants must submit their CV together with a detailed response to each of the key selection criteria in the position description which is available at

Please submit your application through our website at

Phone enquiries may be made to Danielle Harley, Manager Health and Treatment on  0437 864 306

Applications close: Monday, 17 May 2021

VincentCare welcomes applications from people from diverse cultural & linguistic backgrounds including people who identify as Lesbian, Gay, Bisexual, Trans, Intersex, Aboriginal and/ or Torres Strait Islander.

All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks.  Police checks will be undertaken for the selected candidate prior to any job offer being confirmed. Police checks are also undertaken on a periodic basis during the period of employment.

All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.Level 2, 452 Flinders St Melbourne40

The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.40 George

Key Selection Criteria

 Selection Criteria:

  • Relevant tertiary qualifications: a principle discipline as well as Cert IV AOD or the 4 core AOD competencies/mental health competencies, counselling qualifications, and experience in homelessness and/or AOD sectors (required)
  • Further qualifications in another discipline or specialist area (For example Graduate Diploma) (desired and preferred) 

Experience - Essential

  • Demonstrated direct service delivery experience in homelessness and the AOD services sector
  • Knowledge of and the capacity to apply relevant AOD therapeutic frameworks in case management and counselling
  • Demonstrated understanding of, and an ability to provide a high level case management and counselling response to people experiencing substance use issues, including the ability to access and integrate specialist supports as required.
  • Knowledge of the Specialist Homelessness, Community Mental Health, Health and other treatment services relevant to the client group
  • Demonstrated commitment to social justice, which drives persistence and an unconditional positive regard
  • Experience in liaising with internal programs and other community service organisations for referrals beneficial to client support

Skills and Personal Attributes

  • Knowledge of the Alcohol and Other Drug sector
  • Ability to work collaboratively within a small team and contribute to consistent, yet innovative work practises.
  • A positive approach to work and a capacity to recognise and deal appropriately with challenging behaviours.
  • Ability to manage critical incidents, identify and act upon immediate risk of danger to self and others in both outreach and service based capacities.
  • Demonstrated ability to effectively engage people experiencing complex issues
  • Ability to develop and maintain constructive, empathetic, supportive and respectful working relationships with all stakeholders
  • Highly developed verbal and written communication skills
  • Evidenced administrative accuracy and detail, including timely data entry
  • A current Victorian Drivers Licence is required