“Life is a roller coaster, we all have to ride it”. How Uniting supports families.

Uniting AOD provides a hybrid model of family support through single-session family work consultations (SSFW) and family counselling. The service is delivered via face-to-face, telephone and video counselling or a combination. Family counselling is delivered by the family counsellor while SSFW is delivered by SSFW-trained AOD clinicians and the family counsellor. The family support service model is a state-wide service and with the increased use of non-face-to-face modalities, makes these programmes more widely accessible to clients within Victoria. The evaluation was conducted to determine the effectiveness of Family Counselling and Single Session Family Work on family members’ ability to cope with their loved one’s substance use and improve their own well-being. Research suggests that families who cope better with their family member’s substance use have a better quality of life.


Keryn Ralph, Manager Catchment Clinical Services, Uniting Alcohol and Other Drugs

Keryn has worked for 15 years in the drug and alcohol field in programs ranging from residential services to family programs and management. Keryn believes that family work within the AOD sector leads to greater outcomes for service users and their loved ones and is passionate about working with families.

Lis Steen, Specialist Family Violence Advisor, Uniting Alcohol and Other Drugs

Lis has been working with children and families for her entire career. For the last 17 years, her focus has been on working with families who are impacted by substance use. Lis is passionate about making a difference and working with families to improve their quality of life.

Kelly Foy, Family Counsellor, Uniting Alcohol and Other Drugs

Kelly has worked with vulnerable families and children for the past 18 years. Kelly draws upon her qualifications of an Associate Diploma in Social Sciences and a Diploma in Counselling, holding close to the values of compassion and empathy while supporting families to navigate their complex experiences.


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